FAQ

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1. What services does Environmental Restorations, Inc. provide?

We offer a full range of environmental and restoration services designed to protect properties and restore them to their original condition. Our services include fire and water damage restoration, which involves removing damage caused by fire, smoke, and flooding. We also specialize in asbestos removal, ensuring the safe and compliant disposal of hazardous materials. Mold remediation is another critical service we offer to eliminate harmful mold growth and restore indoor air quality. Our team handles historical restoration projects, helping preserve the authenticity of historically significant structures. Additionally, we provide sandblasting, deleading, insulation installation, and general contracting for both residential and commercial properties.

2. Which areas do you serve?

We are proud to serve clients across New England, including New Hampshire, Massachusetts, Connecticut, Rhode Island, and Maine, as well as in Florida. Whether you're located in a major city or a rural area within these states, we can assess your specific needs and provide professional restoration services. If you're unsure whether your location is within our service area, feel free to contact us directly, and our team will be happy to assist.

3. Are you licensed and insured?

Yes, Environmental Restorations, Inc. is fully licensed, insured, and bondable, ensuring that every project is carried out with the highest level of professionalism and compliance with local and federal regulations. Our certifications from NORMI (National Organization of Remediators and Mold Inspectors) and IICRC (Institute of Inspection Cleaning and Restoration Certification) reflect our commitment to upholding industry standards. These certifications ensure that we follow the most effective and up-to-date techniques in restoration and environmental services.

4. What is your process for mold remediation?

Our mold remediation process starts with a thorough inspection to assess the extent of the mold problem and identify the moisture sources contributing to its growth. Next, we isolate and contain the affected areas to prevent mold spores from spreading during removal. We use specialized air filtration equipment to clean the air of mold spores and other contaminants. After removing mold-infested materials, we apply antimicrobial treatments to ensure the mold does not return. We also address any underlying moisture issues to prevent future growth and fully restore the affected space to a safe, healthy condition.

5. How quickly can you respond to emergency restoration needs?

We understand that emergencies like water or fire damage require immediate attention. That’s why we offer rapid response services to minimize further damage and begin restoration promptly. Our team is available to respond as quickly as possible—often within hours—depending on your location. We will assess the situation, provide an immediate action plan, and start work to mitigate damage and restore your property efficiently. Contact us at (603) 329-6101 for urgent assistance.

6. What does your historical restoration service include?

Our historical restoration service is dedicated to preserving the integrity and character of historically significant structures. We begin with a detailed assessment to understand the original architecture and materials. Our craftsmen carefully repair or replicate historical features, using authentic materials whenever possible. We focus on maintaining the aesthetic and historical accuracy of the property while ensuring it meets modern safety standards. Whether it's restoring old masonry, woodwork, or decorative elements, we approach each project with respect for the building’s historical significance.

7. How do you handle asbestos removal?

We follow strict safety protocols for asbestos removal to protect our team, clients, and the environment. The process begins with a site assessment to identify all areas containing asbestos. We then isolate and contain the work area, using specialized equipment to prevent the spread of hazardous fibers. Our trained technicians safely remove and properly dispose of asbestos materials following local, state, and federal guidelines. We also conduct air quality testing to ensure the space is safe for reoccupation after removal.

8. Can you help with insurance claims for restoration work?

Yes, we work closely with insurance companies to assist with claims related to restoration projects. Our team provides detailed documentation, including photographs, assessments, and repair estimates, to help streamline the claims process. We can also communicate directly with your insurance adjuster to ensure all necessary repairs are covered. Our goal is to reduce your stress and make the process as smooth and efficient as possible.

9. What is the difference between fire and smoke damage restoration?

Fire damage restoration involves repairing structural damage caused by flames, such as charred walls, floors, or roofing. This process may include removing burnt materials, rebuilding structures, and restoring finishes. Smoke damage restoration, on the other hand, focuses on removing soot, smoke residue, and lingering odors. Smoke can infiltrate walls, furniture, and ventilation systems, requiring specialized cleaning techniques and deodorization processes to restore a healthy indoor environment. Both services are essential for fully recovering a property after a fire.

10. What safety measures do you take during projects?

Safety is a top priority in every project we undertake. We adhere to industry standards and regulations, providing our team with the necessary protective equipment and following strict containment protocols to prevent the spread of hazardous materials. We also conduct air quality testing and use environmentally safe materials. Our team is trained in safety procedures, and we continuously monitor the work environment to ensure it meets all health and safety requirements.

11. How do I schedule a free estimate?

Scheduling a free estimate is simple. You can call us directly at (603) 329-6101, email us at [email protected], or fill out the contact form on our website. Once we receive your request, our team will reach out to schedule an on-site assessment at a time convenient for you. During the estimate, we’ll evaluate the project scope, discuss your concerns, and provide a detailed estimate for the work.

12. Why should I choose Environmental Restorations, Inc?

With decades of experience, industry-leading certifications, and a commitment to delivering exceptional service, Environmental Restorations, Inc. is a trusted choice for restoration and environmental services. We approach every project with professionalism, attention to detail, and a focus on safety and quality. Our team is dedicated to providing customized solutions that meet your specific needs while ensuring competitive pricing and timely project completion. Customer satisfaction is our top priority, and we strive to exceed expectations in every job we undertake.